Star Technologies is a software development company and a global provider of IT and Process Outsourcing services. We provide application infrastructure software for the development, deployment, integration and management of business applications. Our goal is to maximize the benefits of information technology while minimizing its complexity and total cost of ownership. Our commitment is to provide solutions that translate into tangible business outcomes for our customers. We focus exclusively on maximizing client returns from outsourcing and off shoring. We have extensive experience in managing large IT applications in real time. Our solutions aim to provide high value by optimizing cost of ownership of technology investments for customers.
The company’s onsite/offshore delivery model provides significant cost savings. These help us to continually provide high value, high quality deliverables to our clients. We have consistently delivered to client expectations and have established long lasting relationships with them.
Star Technologies combines the best of all worlds-focused industry expertise, deep service offerings and proven global delivery-into one agile and scalable firm. Our evolution has allowed us to:
- Achieve the global infrastructure essential for the professional services firm of the future.
- Initiate a new industry dialogue on what constitutes a best-of-breed single source provider.
- Position ourselves to play a truly transformational role in the IT services industry by coupling management consulting capabilities with a cost-effective, agile delivery model focused on clients’ emerging needs.
Ensuring Business Success
Our values-based global culture, process language, and management style ensure a consistent approach and response throughout all the geographical regions in which Star Technologies operates. These policies help us deliver an array of tangible and intangible benefits to our clients, including:
- Project teams committed to client success.
- Rapid knowledge transfer.
- High retention of people and knowledge.
- Open, honest communications.
- Promoting personal success.
Our wealth of global talent translates into an extremely high associate retention rateâ€”over 90%. For our clients, this ensures not only the certainty of having the best people for their projects, but also the benefit of uninterrupted work.
Maintaining Process Excellence
At Star Technologies we believe that the quality of an organization’s processes is reflected in the satisfaction of the customer. That is why we employ a metrics- driven system for process excellence.
Excellence in delivery processes is a continuous endeavor at Star Technologies involving necessary changes in processes, introducing new tools & techniques, and adopting best practices across the organization.
Through our quarterly process review by the management, we identify process improvement opportunities and corrective & preventive measures. We aim to create complete customer experiences through high quality standards, transparent practices, and exhaustive communication mechanisms.
Enhancing Quality Policy
“To be competitive and proactive in providing software solutions to customers by continuously striving to exceed their expectations.”
Star Technologies processes, products and organizational structure are geared towards ensuring that every delivery to the clients passes through our stringent quality measures. This policy has engendered a work culture that believes in stretching innovative thinking to its limits and exhibiting a no-compromise attitude towards quality.
In Quality Process consulting services from Star Technologies, we provide process-consulting services to clients who are looking to upgrade process quality of their IT initiatives.
Our Quality Improvement Program is based on the business needs, technology changes, customer feedback, suggestions and process performance. We have instituted processes that enable transition to new technologies and enable continuous process improvement.
All of our team members have several years of expertise developing customized, fully integrated systems in a variety of industrial standards. Some of our team members have worked on software projects for industry leading firms. In addition, Star Technologies has a well-managed administrative support staff to assist in meeting your needs.
Our software development tools and products implement Object-Oriented design and programming. Further, we use the most modern development tools and technologies available on the market today. We are staying on pace with the fast evolving software development capabilities and uses of multimedia and the Internet.
We are custom-build to client specific requirements. We have proven to be able to react quickly and to adjust to any changes or additions thrown at us during the course of a project.
Because of our experience, the tools we have evolved, and our talented programmers (among other reasons) we can develop quality, customized systems very quickly.
Our Commitment to Business Continuity
Star Technologies has a robust and time-tested Business Continuity Plan (BCP) that ensures that the business operations of Star Technologies are not disrupted by any natural or unnatural disaster
Our programmers are professionals in the truest sense of the word. When we have your deadlines to meet we ensure the deadline is met. When you have a last minute change in specifications, we don’t turn the lights off at five and go home. Our people put in whatever work is required, whenever needed, to keep our clients happy. The BCP reiterates our commitment to delivering the highest quality solutions using the onsite/offshore model, and protecting our clients from risk. Our business continuity plans are based on the need to protect professional staff, computing infrastructure, and intellectual property in order to help our customers remain in business through any contingency. That includes provisions to ensure the mobility of professional skills along with fully redundant communications backbones and computing infrastructures.
To our clients:
Provide predictable quality deliverables, reflecting a depth of knowledge about the client’s business and alignment with the client’s culture; and assure a consistent, high-quality solution that balances risk mitigation and cost.
To our associates:
Foster a fulfilling work environment, offering competitive remuneration and development opportunity.
Act as good corporate citizens and build long, rewarding relationships with our global constituencies.
Benefits of being with us
Our customers have benefited as a improved delivery capabilities. Star Technologies has provided value-additions through improvement in the performance of the systems that have been outsourced, a reduction in the problems and failures, and improved stability. This has resulted in high levels of customer satisfaction and overall business enhancement. Implementing the processes has trained our organization and people to be methodical and process-driven.
We have introduced and improved upon best-of-breed industry practices and standards and thereby improved our delivery capability. Focus on quality has led to lower costs and improved efficiency within the organization.
Star Technologies strives to be commercially successful, as do other companies. However, what sets us apart is our commitment to nurture a values-based global culture that promotes success for clients, partners and associates. Our culture is built upon seven core values:
- We value respect for the individual.
- We value our ability to create and exceed high client expectations.
- We value honesty, integrity, and open and caring communication.
- We value attracting, developing, and retaining a diverse group of people to achieve both personal and corporate goals.
- We value an ownership mentality that encourages innovation and risk-taking.
- We value a spirit of cooperation, which is seen in our ability to perform in teams and partnerships.
- We value work that enables us to give back to our global society.